Extend your team's reach with an experienced independent technician for onsite dispatches, infrastructure work, hardware deployments, and hands-on technical support.
Your team can't be everywhere at once. When a customer needs someone onsite, a project requires hands-on work, or a dispatch falls outside your immediate coverage area, MPS can help.
Murray Property Solutions provides independent field services for managed service providers, IT companies, and technology organizations that need a capable technician in the field.
From routine dispatches to more involved infrastructure work, MPS can handle a range of onsite technical assignments.
Onsite diagnosis and resolution of hardware, workstation, peripheral, and connectivity problems.
Hands-on installation and replacement work for customer equipment and technology refreshes.
Onsite assistance with network equipment, connectivity, and infrastructure projects.
A capable person physically onsite to perform tasks directed by your remote technical team.
Local technical assistance for planning, evaluating, and executing customer-site projects.
Deeper technical experience for assignments that go beyond basic device installation.
MPS understands that field work is an extension of your customer relationship. The technician onsite represents your organization, and the work needs to reflect your standards.
We can follow your dispatch procedures, work orders, documentation requirements, and communication protocols. When requested, MPS can present itself as part of your technical team.
Provide the work order, scope, site details, and any relevant technical instructions.
Confirm the assignment details and coordinate access and onsite requirements.
Perform the assigned tasks within the agreed scope and communicate any unexpected issues.
Report completed work, outstanding issues, equipment details, and supporting photos as required.
Based in the Kansas City area, MPS supports onsite assignments throughout the greater metro and surrounding communities. Coverage can extend beyond the immediate metro depending on the assignment.
Whether you need help across town or a technician dispatched to a nearby community, let's discuss the scope and logistics.
MPS brings experience from enterprise systems administration, DevOps engineering, end-user computing, and infrastructure operations. That background helps when an assignment requires more than following a basic installation checklist.
Have an upcoming dispatch, project, or coverage requirement? Tell us what you need and where the work is located.
Discuss Field Service Support →
